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Professional standards training program launched by Versaterm

July 7, 2024, Ottawa, Ont. – A new program of training courses designed for professional standards investigators, police commanders and field supervisors has been announced by Versaterm. These courses were designed for any member “responsible for upholding agency service standards to their community,” said the company in a press release.

The program is said to provide live, interactive sessions led by highly experienced instructors, covering the complexities of administrative investigations, ethical decision-making, early identification, officer wellness, and other topics focused on maintaining public support.

Sample instruction includes:

• An overview of administrative investigations detailing the role, structure and responsibilities of professional standards investigators
• Systemic procedures for receiving and addressing community feedback, including compliant fundamentals, forms, intake errors, assessment and tracking
• Investigation procedures, including planning, evidence management, conducting investigations and diligent report writing

“Public safety agencies today operate in an environment of high expectations as never before. Established processes and proactive approaches to administrative investigations provide the foundation for accountability, transparency and community trust.”